If you forgot or lost the master password for Kaspersky Password Manager (Mac), you cannot access the information you have stored.
It is impossible to restore the master password, however if the old one is blocked you can create a new vault (all the information from the old vault will be lost):
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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