If the icon is hidden from the notification area, click the button (Show hidden icons). If the icon is missing, go to step 5.
If you encounter any problems when removing or installing Kaspersky Safe Kids, send a request to Kaspersky Lab Technical Support via My Kaspersky.
You can find the information about how to use the service on the FAQ for My Kaspersky page.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
Currently, Kaspersky Safe Kids supports the following languages: English, French, Russian, German, Spanish (both European and Latin American), Italian, Portuguese, Brazilian Portuguese, Dutch, Hungarian, and Polish.
1 To access the full functionality within Kaspersky Safe Kids on Microsoft Windows XP, please use one of the following browsers: MozillaTM FirefoxTM 50 or later / Google ChromeTM 53 or later / Yandex.Browser 16 or later.
2 If you are using Xiaomi© or ASUS© devices, please visit http://support.kaspersky.com/12980 formore details on how to setup and use the service.
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