You can buy the activation code in the Kaspersky Lab online store. To renew a license with a discount, visit License Renewal and Upgrade Center.
If the databases update causes errors, follow the recommendations from the article How to diagnose update problems in Kaspersky Lab products.
By default, the application downloads updates automatically every three hours. Only the updates for enabled application components are downloaded. You can change the update schedule in the application settings.
The following files are downloaded and installed on your computer during update:
If the application icon is hidden from the notification area, click the Show hidden icons arrow If the Kaspersky Lab icon is missing, start Kaspersky Small Office Security 5.
Move your mouse pointer over the Kaspersky Small Office Security 5 icon in the lower-right corner of Desktop.
If the application icon is hidden from the notification area, click the Show hidden icons arrow. If the Kaspersky Lab icon is missing, start Kaspersky Small Office Security 5.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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