After you restart the computer with Kaspersky Embedded Systems Securityand the Device Control component installed, external devices connected via USB may stop working. Error 38 and the notification about blocking external device connection appear in Device Manager.
The issue is not related to the status or settings of Device Control.
To fix the problem, try doing the following:
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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