Kaspersky Security 6.0 for Microsoft Exchange Server 2007

 
 
 

Product service stopped after upgrading the Kaspersky Security 6.0 for Microsoft Exchange Server 2007. Updating and background scanning do not work.

ID: 2099
Complexity
2012 Jan 23
 
 
 
 

Concerning to Kaspersky Security 6.0 for Microsoft Exchange Server 2007

Description


After upgrading Kaspersky Security 6.0 for Microsoft Exchange Server 2007, the product service (kscm4e) will be stopped. It means that all scheduled tasks (reports, updates, etc.) will not be available. 


Reason


After installing CF1 Kaspersky Security 6.0 for Microsoft Exchange Server 2007 service is set to manual startup type. Restarting the Exchange server will not help.


Solution


For normal functioning of Kaspersky Security 6.0 for Microsoft Exchange Server 2007 it is enough to access the management console and manually start the Kaspersky Security 6.0 for Microsoft Exchange Server 2007 service (kscm4e). The service can be started via mmc plug-in Services and Applications, or from command line (net start kscm4e).

 
 
 
 
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