If you have Kensington MouseWorks installed on your computer, then the installation process of a Kaspersky Lab product can fail with an error.
In order to eliminate the problem, perform the following actions:
- Cancel the installation of a Kaspersky Lab product.
- Uninstall Kensington MouseWorks software:
- For users of Windows XP.
- For users of Windows Vista.
- For users of Windows 7.
- For users of Windows 8:
- On the start screen right-click free space.
- On the panel that appears at the bottom of the screen click the All apps button.
- In the Apps list find the necessary software and right-click it.
- On the pop-up panel click Uninstall.
- In the Programs and Features window select the program you want to uninstall.
- Double-click the program name.
- The uninstallation process will start.
- After uninstallation, reboot your computer.
- Run the installation of a Kaspersky Lab product.
- After the installation is completed, if desired, reinstall Kensington MouseWorks.
