The file is saved to the Desktop.
See how to open Desktop:
If you downloaded and saved an executable file GetSystemInfo5.0.exe, then on the problem computer:
If you downloaded and saved the archive GetSystemInfo5.0.zip, then:
A web page with your GetSystemInfo report will open in your default web browser.
You can add a report address to any text file by pressing the keys Ctrl+V.
Before sending the created report to Kaspersky Lab for analysis, you need to find it on your computer.
If you did not change the file location when creating a report, then the file is saved on the Desktop.
If you changed the file location (by clicking browse), then the file is saved into the specified folder.
Open the folder where you saved the file and check if the file resides in the folder.
How to register in My Kaspersky Account?
Release of antivirus database updates (required to protect your computer/server/mobile device).
Limited technical support is provided over phone and web for commercially licensed customers.
Release of patches for the application (addressing detected bugs).
To display the product’s interface optimally it is recommended to use standard screen resolution not less than 800x600 pixels.
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