Sometimes after removal of third-party antivirus software with the standard means and the computer restart some records may still remain in the system registry and prevent a
Kaspersky Lab product from installation. If in registry there are any records of a third-party antivirus solutions, you will know it during a
Kaspersky Lab 2011/2012 products installation. Before the files are copied onto a hard disk the
Setup Wizard scans the disk for software incompatible with
Kaspersky Lab applications. Records in the system registry are recognized by the
Setup Wizard as fully installed third-party software, even though the product was removed and is no longer installed on the PC. As a result
Kaspersky Lab Setup Wizard asks to delete the detected incompatible software manually and terminates the installation process. In order to resolve the problem, you are required to fully remove a third-party product. In order to do so, use the corresponding removal tool: