Kaspersky Internet Security 2011 always detects "PDM:Trojan.Win32.Generic.wcd". What should I do?

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If you are receiving a message concerning "Detected threats", specifically relating to PDM:Trojan.Win32.Generic.wcd in Kaspersky Internet Security 2011, this is a misreport and can be easily resolved by performing the following actions:

1. Open the main application window and on the upper right hand corner of the screen click on "Quarantine" (this is next to the bio hazard icon).

2. To the right of the quarantine button, click on the small drop down arrow and select "All" from this menu.

3. Click on the "+" sign right next to Quarantine to expand this category.
4. Right click on any item(s) referencing to "PDM:Trojan.Win32.Generic.wcd" and select delete or clear from list.

5. Confirm that you want to delete the report entry and click close.

6. Run a database update.
7. Restore the application to its initial state.

The issue should now be rectified. If for some reason you are still experiencing this issue after you have performed the above procedure, please contact Kaspersky Lab Technical Support with the following information at hand:

• Product name and version
• Databases release date
• Report or screenshot of the detected threats

Useful references

How to open the main application window of Kaspersky Internet Security 2011?
How to update anti-virus databases of Kaspersky Internet Security 2011?
How to know the full version number in Kaspersky Internet Security 2011?
How to know the Kaspersky Internet Security 2011 database release date?
FAQ for My Kaspersky Account for users of Kaspersky Internet Security 2011
How to register in My Kaspersky Account?
How to repair Kaspersky Internet Security 2011 to its initial state?

Applies To:

• Kaspersky Internet Security 2011