Sometimes installation of Kaspersky Lab products under Microsoft Windows operating systems may cause Kaspersky Lab products, as well as other applications on your computer crash.
In order to resolve your problem, Kaspersky Lab specialists may ask you to send a dump file created by Dr.Watson program.
Create a request to Kaspersky Lab Technical Support via the My Kaspersky Account service. Attach the following data to the request:
Read FAQ for My Kaspersky Account to find detailed instructions on how to work with the service.
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Release of antivirus database updates (required to protect your computer/server/mobile device).
Limited technical support is provided over phone and web for commercially licensed customers.
Release of patches for the application (addressing detected bugs).
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