Sometimes to resolve malfunctioning in a Kaspersky Lab product, Technical support experts may need a dump of a process. Microsoft Debug Diagnostic Tool (C) Microsoft is designed to get a dump of any process loaded in the RAM under Windows Server 2003. To get the process dump, perform the following actions:
1. Install Debug Diagnostic Tool on Windows Server 2003
By March 3, 2011, version 1.1 is the latest version of Debug Diagnostic Tool.
See how to create dump file of the avp.exe process.
How to get a Complete memory dump when Windows Server 2003 hangsHow to get a Complete memory dump when Windows Server 2003 crashesHow to generate a process dump under Windows Server 2008 with Kaspersky Small Office Security 2 for File Server installed
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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