If Kaspersky Anti-Virus 2010 / 2011 is installed on your computer and you would like to upgrade to Kaspersky Anti-Virus 2012, you should do the following:
- In an email message the eStore click the link to download the distributive. If the link validity period has expired, download the distributive from the Kaspersky Lab site.
- In the File download window click Save.
- In the Save as window select the location to save the distributive (Desktop is the default location) and click Save.
-
When the file download is complete, click Close.
-
Find and run the downloaded distributive (with the .exe extension), by left-clicking it.
- Follow the instructions of the Setup Wizard.
You can also migrate from Kaspersky Anti-Virus 2012 to Kaspersky Internet Security 2012:
If during installation of Kaspersky Anti-Virus 2012 some problems appears, create a request to Kaspersky Lab Technical Support via the My Kaspersky Account service. In the request provide the following data: