Kaspersky Internet Security 2012

 
 
 

When I try to activate Kaspersky Internet Security 2009/2010 by an activation code for Kaspersky Internet Security 2012 the error "The key file is not compatible with this application" appears. What should I do?

Back to "Troubleshooting"
2012 Aug 15 ID: 6652
 
 
 
 

If you try to activate Kaspersky Internet Security 2009/2010 by an activation code for Kaspersky Internet Security 2012, the following error will appear on the screen:

WarningKaspersky Internet Security 2009/2010 cannot be activated by an activation code for Kaspersky Internet Security 2012.

In order to eliminate the problem, it is required to install Kaspersky Internet Security 2012. In order to do this, perform the following actions:

  1. click OK in the Kaspersky Internet Security window
  2. download the distributive of Kaspersky Internet Security 2012 from the official Kaspersky Lab web site
  3. uninstall Kaspersky Internet Security 2009 / 2010 from your computer
  4. run the installation of Kaspersky Internet Security 2012 by double-clicking the downloaded ditributive
  5. follow the Setup Wizard instruction to complete the installation
  6. restart your computer
  7. activate Kaspersky Internet Security 2012.
 
 
 
 
Was this information helpful?
Yes No
 
 
 

Applies To:

  • Kaspersky Internet Security 2012

 

 
 

Feedback on Technical Support Site

Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate

Send My Website Feedback Send My Website Feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.