Support for Kaspersky Virus Scanner for Mac is based on standard technical support:
- Service "My Kaspersky Account". Using My Kaspersky Account allows creating requests to Kaspersky Lab technical support, checking their statuses, answering on requests waiting for your answer, adding new activation codes. In order to enter My Kaspersky Account, you need to click the My Kaspersky Account link in the application window or enter https://my.kaspersky.com/ in the address field of your browser.
- Knowledge Base. Knowledge Base is one of the sections on the web site of Technical Support (for Kaspersky Virus Scanner for Mac it is http://support.kaspersky.com/kavmac2011), which contains recommendations on how to work with Kaspersky Lab products. You can find many articles which are published by Kaspersky Lab Technical Support specialists. The articles contain usefull information, recommendations and detailed answers to virtually all questions about installing, configuring and using Kaspersky Lab products.
- Forum. In order to get recommendations on Kaspersky Virus Scanner for Mac you can also go to the official Kaspersky Lab forum and visit the Kaspersky Virus Scanner section.
Note that technical support for the product is n