Kaspersky Endpoint Security 8 for Windows (for workstations)

 
 
 

Which utilities should I use to create trace and/or dump files for Kaspersky Endpoint Security 8 for Windows?

Back to "Troubleshooting"
2013 Feb 05 ID: 7377
 
 
 
 

­­­­­ Kaspersky Lab specialists may request some additional technical data for troubleshooting Kaspersky Endpoint Security 8 for Windows: trace, dump and report files.

Issue

Diagnostics tools

Article ID 

OS or Kaspersky Endpoint Security 8 for Windows malfunction or a driver conflict

GetSystemInfo v4

7317

Generation of Kaspersky Endpoint Security 8 for Windows installation/uninstallation logs

log files generated automatically or by  MSI_log.zip

7273

Generation of a Kaspersky Endpoint Security 8 for Windows trace file for troubleshooting the application

Kaspersky Endpoint Security 8 for Windows tools

7376

Generation of a Kaspersky Endpoint Security 8 for Windowspatch installation trace file

Kaspersky Endpoint Security 8 for Windows tools

9199

Generation of a Kaspersky Endpoint Security 8 for Windowsupdate task trace file

Kaspersky Endpoint Security 8 for Windows tools

9187

Generation of a Kaspersky Endpoint Security 8 for Windows trace file for troubleshooting the application

Registry keys

8487

Generation of trace files for troubleshooting Network Agent connector 9

Kaspersky Endpoint Security 8 for Windows tools

7380

Generation of a Kaspersky Endpoint Security 8 for Windows trace file for troubleshooting management plug-in

kes8_pl_trace.zip

7526

Generation of a Kaspersky Endpoint Security 8 for Windows crash dump file

Kaspersky Endpoint Security 8 for Windows tools

7383

Generation of the kl1.sys network driver trace file

kl1med.zip

7403

Generation of network attack dump files

kldump.zip

772

Generation of http traffic dump files

KES8_http_dump.zip

7985

Utility that causes Windows to crash for generating full memory dump files

Manual_Dump_ps2.zip

Manual_Dump_usb.zip

6381

Generation of a Windows XP crash/deadlock full memory dump file

OS tools

490

Generation of a Windows 7/Vista crash/deadlock full memory dump file

OS tools

1771

Generation of a memory dump file using Dr.Watson

OS tools

6443

Generation of a process dump file in Windows XP / Server 2003

User Mode Process Dumper Version 8.1 © Microsoft Corporation

1595

Generation of a process dump file in Windows Vista / 7 / Server 2008

OS tools

1419

Generation of a Microsoft Outlook ® Microsoft Corporation execution log fileMicrosoft Outlook® tools

7211

Generation of a Microsoft Outlook plug-in trace fileGUI

9254

 
 
 
 
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Applies To:

  • Kaspersky Endpoint Security 8 for Windows (for workstations)
  • Kaspersky Endpoint Security 8 for Windows (for file server)