Kaspersky Security Center 9

Where to find Kaspersky Security Center dump files

ID: 7457

Complexity

2012 Apr 10

Applies to Kaspersky Security Center 9.0

In case there are problems with Kaspersky Security Center, Technical Support specialists may request application dump files for troubleshooting.

In this case, you should locate the ~dumps folder inside the application installation folder (C:\Program Files\Kaspersky Lab\Kaspersky Security Center, by default), It holds the required .dmp files.

You should create an archive containing the last two files (if the folder contains more than one file) and upload it on the FTP server provided by the Technical Support specialists.

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Kaspersky Security Center 9

Status: Supported

Database Update	Yes
Support	Yes
Error fix	Yes

Latest Version:

9.2.69

Download:

Files

Trial Version

What is this status?Version history

Database Update
Release of antivirus database updates (required to protect your computer/server/mobile device).
Support
Limited technical support is provided over phone and web for commercially licensed customers.
Error fix
Release of patches for the application (addressing detected bugs).

Kaspersky Security Center 9

Administration Server

Attention! The amount of RAM and processor types in Network Agent and Administration Server/Console are minimum system requirements to be able to install corresponding components. It is recommended to use computers with a larger amount of RAM and processor frequency.

Minimum system requirements to install an Administration Server:

Operating systems:
- Microsoft Windows Server 2003 and above;
- Windows Small Business Server 2003;
- Microsoft Windows Server 2003 х64 and above;
- Microsoft Windows Server 2008;
- Microsoft Windows Server 2008 installed as Server Core;
- Microsoft Windows Server 2008 х64 SP1;
- Windows Small Business Server 2008 x64;
- Microsoft Windows Server 2008 x64 R2;
- Microsoft Windows Server 2008 x64 R2 SP1;
- Microsoft Windows Server 2008 x64 R2 installed as Server Core;
- Windows Small Business Server 2011 x64;
- Microsoft Windows XP Professional SP2 and above.
  If you are going to use Microsoft SQL Server 2005 Express Edition SP3 as a database server, and it will be installed on the same computer as the Administration server, it is necessary to install SP3 for Microsoft Windows XP Professional on this computer.
- Microsoft Windows XP Professional x64 and above;
- Microsoft Windows Vista SP1 and above;
- Microsoft Windows Vista x64 SP1 with all actual updates;
- Microsoft Windows 7 Professional/Enterprise/Ultimate (x32/x64).
Database Server (Can be installed on a separate computer):
- Microsoft SQL Express 2005;
- Microsoft SQL Express 2008;
- Microsoft SQL Server 2005;
- Microsoft SQL Server 2008;
- Microsoft SQL Server 2008 R2;
- Microsoft SQL Express 2008 R2;
- Microsoft SQL Server 2008 R2 SP1;
- MySQL 5.0.67, 5.0.77, 5.0.85, 5.0.87(SP1), 5.0.91;
- MySQL Enterprise 5.0.60(SP1), 5.0.70, 5.0.82(SP1), 5.0.90.
Supported virtual platforms:
- VMware (Workstation 6.0 and Esxi 4.0);
- Microsoft Hyper-V; Microsoft VirtualPC 6.0.156.0;
- Parallels 4.0.6630;
- Oracle vm VirtualBox 4.0.4-70112 (Windows guest login only);
- Citrix XenServer 5.6.1 FP1;
- KVM integrated with Ubuntu 10.10.

Microsoft Data Access Components (MDAC) version 2.8 and above.
Windows DAC 6.0.
Microsoft Windows® Installer 4.5.
Processor: 1 GHz or better. 1.4 GHz minimum for a 64 bit OS.
RAM: 512 MB.
Free hard disk space: 1 GB.

Administration console

Web Console

Network Agent

Kaspersky Security Center 9

Product Certificates:

AV-Comparatives - Approved Corporate Product Certificate

This logo testifies the higher grade mark received by Kaspersky Security Center 9.0 for its functionality during a comparative test by AV-Comparatives. The test was dedicated to functionality, usability, and maintainability of the compared solutions.

Kaspersky Lab's Certificates:

Microsoft Gold Certified Partner Status

The Microsoft Gold Certified Partner Status shows that Kaspersky Lab has the highest qualification level in developing software compatible with Microsoft software and is a reliable, experienced, pioneer company in its field.

The status of Microsoft Gold Certified Partner for Security Solutions is reserved for Microsoft Certified Partners who have demonstrated significant success in providing information security solutions based on Microsoft technologies.

Microsoft Gold Certified Partner Status gives priorities among other companies recommended by Microsoft Company for partnership.

Red Hat Ready Partner Status

Kaspersky Lab has been granted Red Hat Ready partner status. Red Hat Company is a vendor of the most popular and commercially successful distributive of the Linux operating system. Red Hat Ready partner status attests to the fact that Kaspersky Labs products are optimized for Red Hat Enterprise Linux platforms. Membership offers a range of benefits, including the inclusion of Kaspersky Labs in the list of companies which Red Hat recommends to current and potential clients.

SUSE Technology Partner Status

Kaspersky Labs has recently been awarded SUSE Technology Partner status. This partnership program offers a range of benefits: dedicated information and professional support in developing and optimizing new Linux products; the opportunity to exchange information with other Linux developers; exclusive training courses; and new marketing opportunities in the form of the SUSE Linux Solution Map. Participation in the program will enable Kaspersky Labs to further improve its award-winning products for systems running under Linux.

Kaspersky Security Center 9

Where to find Kaspersky Security Center dump files

Kaspersky Security Center 9

Status: Supported

Download:

Documentation

Distributive

Packages for remote management

Database Update

Support

Error fix

Kaspersky Security Center 9

Administration Server

Administration console

Web Console

Network Agent

Kaspersky Security Center 9

Product Certificates:

AV-Comparatives - Approved Corporate Product Certificate

Kaspersky Lab's Certificates:

Microsoft Gold Certified Partner Status

Red Hat Ready Partner Status

SUSE Technology Partner Status

Feedback on Technical support site

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