How to create a report file in Kaspersky Rescue Disk 10?



Kaspersky Rescue Disk 10


How to create a report file in Kaspersky Rescue Disk 10?

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2016 Jun 01 ID: 8095

To create a report file, perform the following actions:

  1. Boot the computer from Kaspersky Rescue Disk 10. The Press any key to enter the menu message appears.

  1. Press any key on the keyboard. If you do not press any key within 10 seconds, the computer will boot in the regular mode.
  2. Using arrow keys, select the language. Press Enter.

  1. Review the license agreement for Kaspersky Rescue Disk. If you agree with aits terms, press 1. To restart the computer, press 2. To shut down the computer, press 3.

  1. Select Graphic mode and press Enter. Wait until the system starts.

  1. Click the K button () and select Kaspersky Rescue Disk.

  1. In the upper part of the Kaspersky Rescue Disk window, click Report.

  1. In the lower right corner of the Protection status - Kaspersky Rescue Disk window, click Detailed report.

  1. In the upper right corner of the Detailed report window, click Save.

  1. On the Save as window, specify the folder to save the file (for example, /disks/C:/ to save the report to the root folder of disk C)and the file name.
  2. Click Save.

  1. Create a request to Kaspersky Lab Technical Support through My Kaspersky and attach the report on Kaspersky Rescue Disk 10 performance to it.
To solve your problem, Kaspersky Lab Technical Support may also request a  Kaspersky Rescue Disk 10 trace file.
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