How to collect traces of Kaspersky Virus Removal Tool 2015

 

 

Kaspersky Virus Removal Tool 2015

 
 
 
 

How to collect traces of Kaspersky Virus Removal Tool 2015

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2016 Nov 02 ID: 8529
 
 
 
 

To fix the issues with Kaspersky Virus Removal Tool 2015, experts of the Kaspersky Lab official forum may require information about processes running on the computer and detailed logs (trace files) of the tool operation.

To create trace files (performance logs) of Kaspersky Virus Removal Tool 2015, do the following:

  1. Execute the "Run" command (press Win+R combination on the keyboard). 
  2. Drag-and-drop the installer icon to the command line. The path to the installer will appear in the Open field.
  3. Enter the command to run the installer with the -trace key and click OK.

  1. Kaspersky Virus Removal Tool 2015 will start.
  2. Reproduce the issue.
  3. Find the trace files with the name of the following type: KVRT.<version number_date_time_random characters>.log.enc1 in the C:\KVRT_Data folder.

 
 
 
 
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