Kaspersky Internet Security 2013


How to get trace of the Kaspersky Internet Security 2013 components

Back to "Troubleshooting"
2013 Jan 11 ID: 8727

Once Kaspersky Internet Security 2013 is installed there may appear situations when the OS functions unstable. For example, at computer or task start there appear error messages informing about errors in the OS work. In this case most probably there the program conflicts with any software installed on your computer or with drivers of your computer.  

To resolve the error, Kaspersky Lab Technical support may need trace files of the application components.

The actions described below are NOT RECOMMENDED to perform without guidance of the Technical Support expert. Accidental enabling of the product traces might result in the loss of free space on the hard drive.


1. How to create trace files


2. How to find trace files

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Applies To:

  • Kaspersky Internet Security 2013