In order to restore Kaspersky Anti-Virus 2013 to its initial state, do the following:
Download the latest version of Kaspersky Anti-Virus form the official Kaspersky Lab website. See the detailed guidelines on how to download the file on the following web pages:
To remove Kaspersky Anti-Virus 2013:
To restore Kaspersky Internet Security 2013 to its initial state, perform the following actions:
In the email message you received from the eStore during the initial purchase of the application, click the link to download the installer. If the link validity period has expired, download the installer from the Kaspersky Lab website. You can find detailed instructions on the following web pages:
How to install an app in Windows 8
How to install a program in Windows 7
How to install a program in Windows Vista
To remove Kaspersky Internet Security 2013:
Install the downloaded version of Kaspersky Anti-Virus (double-click the downloaded the installer to start the installation process).
If some problems appear during the removal or installation of Kaspersky Anti-Virus, create a request to Kaspersky Lab Technical Support via the My Kaspersky service. In the request, describe your problem in all details and attach screenshots of errors and a report created using the GetSystemInfo utility.
Where can I download Kaspersky Anti-Virus 2013?How to install Kaspersky Anti-Virus 2013How to configure Kaspersky Anti-Virus 2013iChecker and iSwift technologies in Kaspersky Anti-Virus 2013
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*Installation under Windows 8.1 is not supported by the current version.
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