In order to uninstall Kaspersky Anti-Virus 2013, do the following:
If Kaspersky Anti-Virus 2013 was password-protected, then upon program exit and/or its removal you will have to enter your password. See how to restore a forgotten password.
If any problems occurred during Kaspersky Anti-Virus 2013 removal, send a request to Kaspersky Lab Technical Support via the My Account service. Give detailed description of the problem and attach report of the GetsystemInfo tool to your request. You can find the info how to manage My Account in FAQ for My Account.
How to restore a forgotten password to Kaspersky Anti-Virus 2013
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*Installation under Windows 8.1 is not supported by the current version.
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