How to remove Kaspersky Endpoint Security 10 for Windows
This article concerns the following versions of Kaspersky Endpoint Security 10 for Windows:
- Service Pack 2 Maintenance Release 4 (version 10.3.3.304)
- Service Pack 2 Maintenance Release 3 (version 10.3.3.275)
- Service Pack 2 Maintenance Release 2 (version 10.3.0.6294)
- Service Pack 2 Maintenance Release 1 (version 10.3.0.6294)
- Service Pack 2 (version 10.3.0.6294)
- Service Pack 1 Maintenance Release 4 (version 10.2.6.3733)
- Service Pack 1 Maintenance Release 3 (version 10.2.5.3201)
- Service Pack 1 Maintenance Release 2 (version 10.2.4.674)
You can remove Kaspersky Endpoint Security 10 for Windows:
- Locally On a user’s computer:
- Using the Installation Wizard
- Using the command line in the silent or interactive mode
- Remotely From the administrator’s computer:
- Using Kaspersky Security Center 10
- Via Active Directory group policies
Removal through the installation wizard
Kaspersky Endpoint Security for Windows can only be removed through the installation wizard if it was installed locally. If it was installed through Kaspersky Security Center, the Remove option in the wizard is inactive.
- Open Control Panel → Programs and Features. Select Kaspersky Endpoint Security 10 for Windows and click Change.
- In the installation wizard window, click Remove.
- Select the check boxes for the information you want to keep:
- Activation data – information about the key file or activation code.It can be detected and used if you reinstall the application.
- Backup and Quarantine objects – files moved to Quarantine or to the backup storage. If the checkbox is inactive, then your quarantine and backup are empty.
- Operational settings of the application – current configuration of all protection components.
- Local storage of encryption keys - data providing direct access to encrypted files and devices. The checkbox is selected by default.
- Click Next.
- Click Remove.
- Upon removal, restart the computer.
Removal through the command line
You can remove Kaspersky Endpoint Security 10 for Windows via the command prompt:
- In the interactive mode that requires user’s participation.
- In the silent mode.
Removal through the command line in the interactive mode
- Open the command line.
- Run the command:
For all versions:
<Path to setup.exe>\setup.exe /xExample:
C:\kes 10\en\setup.exe /xFor version SP1 MR2 (10.2.4.674), SP1 MR3 (10.2.5.3201), SP1 MR4 (10.2.6.3733):
msiexec.exe /x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A}Version SP2 (10.3.0.6294) and later:
msiexec.exe /x {7911E943-32CC-45D0-A29C-56E6EF762275}
- Follow the instructions in the Installation Wizard.
If your application is password-protected against unauthorized removal, run this command:
For all versions:
setup.exe /pKLLOGIN=<User name> /pKLPASSWD=*** /xFor version SP1 MR2 (10.2.4.674), SP1 MR3 (10.2.5.3201), SP1 MR4 (10.2.6.3733):
msiexec.exe KLLOGIN=<User name> KLPASSWD=*** /x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A}Version SP2 (10.3.0.6294) and later:
msiexec.exe KLLOGIN=<User name> KLPASSWD=*** /x {7911E943-32CC-45D0-A29C-56E6EF762275}
Removal through the command line in the silent mode
- Open the command line.
- Run the command:
For all versions:
<Path to setup.exe>\setup.exe /s /xExample:
C:\kes 10\en\setup.exe /s /xFor version SP1 MR2 (10.2.4.674), SP1 MR3 (10.2.5.3201), SP1 MR4 (10.2.6.3733):
msiexec /x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A} /qnVersion SP2 (10.3.0.6294) and later:
msiexec /x {7911E943-32CC-45D0-A29C-56E6EF762275} /qn
If your application is password-protected against unauthorized removal, run this command:
For all versions:
setup.exe /pKLLOGIN=<User name> /pKLPASSWD=*** /s /xFor version SP1 MR2 (10.2.4.674), SP1 MR3 (10.2.5.3201), SP1 MR4 (10.2.6.3733):
msiexec.exe /x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A} KLLOGIN=<User name> KLPASSWD=*** /qnVersion SP2 (10.3.0.6294) and later:
msiexec.exe /x {7911E943-32CC-45D0-A29C-56E6EF762275} KLLOGIN=<User name> KLPASSWD=*** /qn
Removal through Kaspersky Security Center 10
Kaspersky Security Center 10 has the following task options for remote removal:
- Group tasks for managed devices located in the same group.
- Tasks for selected devices which can be chosen from any group of managed devices.
Removal through the group task
- Open Kaspersky Security Center 10.
- Select the group of devices, for example, Managed devices. Go to the Tasks node and click Create a task in the right frame.
- Open the Administration Server, click Advanced → Remote uninstallation.
- Click Uninstall the application supported by Kaspersky Security Center.
- Select the application for removal.
- Configure the operating system restart.
- Select the user account for running the task.
- Configure the task schedule.
- Enter the name for the task.
- If necessary, select the checkbox Run task after Wizard finishes. Click Done.
- Run the task manually or want until it runs according to the schedule.
Removal through the task for the device selection
- Open Kaspersky Security Center 10.
- Go to the Tasks node and click Create a task in the right frame.
- Open the Administration Server, click Advanced → Remote uninstallation.
- Click Uninstall the application supported by Kaspersky Security Center.
- Select the application for removal.
- Configure the operating system restart.
- Select the devices to which the task will be applied:
- Select networked devices detected by Administration Server. Select devices the Administration Server has detected.
- Specify device addresses manually, or import addresses from list. Specify NetBIOS names, DNS names, IP addresses and ranges.
- Assign task for device selection. Specify the device selection.
- Assign task to an administration group. Assign the task to the existing group of managed computers.
- Select the user account for running the task.
- Configure the task schedule.
- Enter the name for the task.
- If necessary, select the checkbox Run task after Wizard finishes. Click Done.
- Run the task manually or want until it runs according to the schedule.
The Kaspersky Endpoint Security 10 for Windows remote uninstallation task will start.
If the removal of Kaspersky Endpoint Security 10 for Windows is password-protected, go to the Uninstall application remotely task properties, open the Settings section and select the Use uninstall password checkbox.
Removal through the Active Directory group policies
In a domain network, you can uninstall Kaspersky Endpoint Security 10 for Windows using group policies.
- Open the Group Policy Management console using the command gpmc.msc.
- Go to Group policy objects.
- Open the object for editing.
- In the Group Policy Management Console, go to Computer Configuration → Policies → Software Settings → Software installation.
- Right-click the installation package and select All Tasks → Remove.
- In the Delete Applications window, select Immediately delete this application from all user computers.
- Click OK.
After the group policy is applied on managed devices, Kaspersky Endpoint Security 10 for Windows will be removed at the next system restart.
If neither of the above methods helps, send a request with the detailed description of the issue to Kaspersky technical support via Kaspersky CompanyAccount.