During installation/uninstallation of Kaspersky Internet Security 2013 the following error may appear: "Failed to install the application. Error 1316. A network error occurred while attempting to read from the file [path to the file]".
In order to resolve the error, do the following:
Run the removal tool to uninstall Kaspersky Internet Security 2013.
After a computer restart launch the program installation once again.
If the given resolution did not help, contact Kaspersky Lab Technical support service via My Account. In your request give detailed description of the problem.
You can find the information how to manage My Account in FAQ for My Account.
How to install Kaspersky Internet Security 2013How to uninstall Kaspersky Internet Security 2013
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*Installation under Windows 8.1 is not supported by the current version.
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