During installation or removal of Kaspersky Anti-Virus 2013 the following error may appear: "Failed to install the application. Error 1316. A network error occurred while attempting to read from the file [path to the file]".
If the solution did not help, contact Kaspersky Lab Technical Support via My Kaspersky service. In your request, give detailed description of the problem.
You can find the information how to work with the service in the FAQ for My Kaspersky page.
How to install Kaspersky Anti-Virus 2013How to remove Kaspersky Anti-Virus 2013
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*Installation under Windows 8.1 is not supported by the current version.
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