During the installation of Kaspersky Internet Security 2014 an error may occur caused by the presence of malware on your computer. These malicious programs interfere with the anti-virus software installation.
If such an error occurs, Kaspersky Internet Security 2014 setup wizard will offer you to download a special tool to disinfect your infected computer from viruses and other types of malware – Kaspersky Virus Removal Tool.
To start working with Kaspersky Virus Removal Tool:
If computer disinfection with the help of Kaspersky Internet Security 2014 or Kaspersky Virus Removal Tool seems not possible, then use Kaspersky Rescue Disk.
To start working with Kaspersky Rescue Disk:
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*The installation of plug-ins from Google Web Store is required for the support of the Google Chrome 33.x web browser.
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