Kaspersky Internet Security 2014


Active infection: Failed to install Kaspersky Internet Security 2014. Your computer might be infected

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2014 Jun 24 ID: 9729

When installing Kaspersky Internet Security 2014, you may encounter an error caused by malware that is present on your computer. Malicious programs of such kind prevent anti-virus software from being installed.

Use Kaspersky Virus Removal Tool

In case of such error, the Kaspersky Internet Security 2014 installation wizard will offer you to download a special utility to disinfect your computer from viruses and other types of malware, the Kaspersky Virus Removal Tool. To start using Kaspersky Virus Removal Tool:

  1. Download Kaspersky Virus Removal Tool.
  2. Learn how to use Kaspersky Virus Removal Tool.
  3. Use Kaspersky Virus Removal Tool

Use TDSSKiller

Use the TDSSKiller utility to fight rootkits. To start using the utility:

  1. Download TDSSKiller.
  2. Run the file TDSSKiller.exe on an infected computer.
  3. Wait until the computer is scanned and disinfected, then restart it.

Use Kaspersky Rescue Disk

If it is unable to disinfect the computer with Kaspersky Virus Removal Tool, use Kaspersky Rescue Disk . To start using Kaspersky Rescue Disk:

  1. Download Kaspersky Rescue Disk.
  2. Record Kaspersky Rescue Disk on a CD/DVD or a USB drive and start your computer from the media.
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Applies To:

  • Kaspersky Internet Security 2014