If you decide to continue using Kaspersky Internet Security 2014, you must renew the license and then activate Kaspersky Internet Security 2014 using the activation code received during renewal of your license.
In order to purchase an activation code to renew your license for Kaspersky Internet Security 2014, do the following:
If your current license has expired, activate the application with the new activation code received while renewing your license. To do this, perform the following actions:
If your license is still valid, you can continue to use it until it expires and add a new activation code in advance, which will be automatically activated when your old license expires. In order to add a new code to the application, do the following:
The new activation code has been added to the application. It will become active immediately after the current license expires.
This most likely means that you entered the activation code incorrectly. The activation code must be entered from a keyboard using ONLY Latin letters (no hyphens). The application will calculate the number of characters entered and automatically move the cursor to the next field.
Check that you entered the activation code correctly, or try entering it again.
If the error occurs again, please contact Kaspersky Lab Technical Support by sending a request through My Kaspersky with a detailed description of the problem. You can find information about how to use My Kaspersky on the My Kaspersky FAQ page.
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
*The installation of plug-ins from Google Web Store is required for the support of the Google Chrome 33.x web browser.
*Some product features are compatible with 32-bit operating systems only
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