Kaspersky Internet Security 2014


Diagnosis of update problems in Kaspersky Internet Security 2014

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2013 Jul 31 ID: 9915

If during update of antivirus databases of Kaspersky Internet Security 2014 some problems appear, then in order to resolve the problem, perform the following actions:


1. Check the system date


2. Check your Internet connection via Internet Explorer


3. Configure your Firewall


4. Check whether third-party antivirus software is installed on your computer


5. Make sure that your computer is not infected


6. Contact Kaspersky Lab Technical Support

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Applies To:

  • Kaspersky Internet Security 2014