Kaspersky Internet Security 2014

 
 
 

Diagnosis of update problems in Kaspersky Internet Security 2014

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2013 Jul 31 ID: 9915
 
 
 
 

If during update of antivirus databases of Kaspersky Internet Security 2014 some problems appear, then in order to resolve the problem, perform the following actions:

 
 
 
 
 

1. Check the system date

 
 
 
 
 

2. Check your Internet connection via Internet Explorer

 
 
 
 
 

3. Configure your Firewall

 
 
 
 
 

4. Check whether third-party antivirus software is installed on your computer

 
 
 
 
 

5. Make sure that your computer is not infected

 
 
 
 
 

6. Contact Kaspersky Lab Technical Support

 
 
 
 
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Applies To:

  • Kaspersky Internet Security 2014