The process of connecting to the necessary Administration Server via the Administration Console comprises three stages:
An error can occur on any stage and it should be looked for on the same stage where it occurred. Transmission to the next stage means the previous stage was successful
1. Specifying the Server address and connection parameters.
On this stage the client is connected to the Server.
If the Logon window keeps displaying on the screen the reasons might be the following:

2. Authenticating the Server.
If on the previous stage you selected to connect to the Server using secure connection (SSL-connection) then on this stage the Console authenticates the Server.

If it the first connection to the Server, choose the I want to connect to the server and download the certificate from it variant.
If it's not the first time you connect to the Server and get the same window, then copy on the disc the Server certificate (it has the .cer extension and is located on the Administration Server in the installation directory of Kaspersky Administration Kit - Program Files\Kaspersky Lab\Kaspersky Administration Kit\Cert), click the Browse button and specify the path to it on the disc.
3. Verifying the user account.
If the Server has been successfully authenticated, user account is checked (the account under which you logged on) to get access to the Administration Server database.
If you account has no access to the database the dialog window is displayed to enter the parameters of another account.

Access rights to the Administration Server database have: