Kaspersky Anti-Virus 4.5 for Microsoft Exchange Servers 5.5/2000/2003

Purchase / Trial versions [2]	Setting Updater
Installation / Uninstallation [5]	Monitoring / statistics [3]
Operating principles [12]	Troubleshooting [13]
Key file questions [4]	All articles [41]
Setting Anti-Virus protection [4]

Troubleshooting
ID	Article:
454	The key file has expired prematurely. How can I restore it?	164
18	After Kaspersky anti-Virus 4.5 for Microsoft Exchange Server installation the server efficiency has sharply decreased. Why? How can I rectify the problem?	4
20	After installation Kaspersky Anti-Virus on Exchange 5.5 Kaspersky AV MAPI Interceptor for MS Exchange will not start and I fail to start it manually. And the following message is logged to the file log:	10
226	After installation of Kaspersky Anti-Virus 4.5 on Exchange problems occur when archiving messages and when synchronizing. Why does it happen? How can I rectify the problem?	1
231	Under Exchange 5.5 when launching MMC to work with Kaspersky Anti-Virus, I receive the message that some functions will not be available.	3
232	When detecting a virus in messages of MS Exchange 5.5 Server I get a message from the Anti-Virus Filter in which the “From”, “To”, ”Cc” fields are marked as [unknown]. How can I get real addresses?	2
233	I am using Exchange 5.5/2000/2003 with Kaspersky Anti-Virus 4.5 installed. I configured to send reports via SMTP server but they do not go through. Why?	3
238	National encodings are displayed wrongly by the mail clients in the message received from the program.	1
239	An unscanned message gets into the mail box of a protected MS Exchange Server 2000/2003 user. Why dos it happen and how can I rectify the problem?	3
245	I am trying to manage the Anti-virus remotely from the workstation via MMC. When connecting to the mail server keep getting a message: Access denied. Why do I fail to connect to the server with the Anti-virus remotely and how can I do it?	3
244	After installing Kaspersky Anti-Virus 4.5 on the Exchange server the following messages started to appear in the Application Log: Unexpected error 0x8004010f occurred in "EcVirusScanOneMessage". Why does it happen and how can I rectify the problem?	7
335	How to generate a GetSystemInfo version 3.0 report	298
654	Program generates an error message	0

Kaspersky Anti-Virus 4.5 for Microsoft Exchange Servers 5.5/2000/2003

Troubleshooting