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Kaspersky Internet Security 6.0 MP2 (builds 6.0.2.614, 6.0.2.621)

 

Anti-Spam panel has disappeared in the mail client Microsoft Outlook

 ID Article: 1343    Other languages:  Deutsch  日本語  Русский      Views for 7 days 31    Last modified on 2010 May 15 15:03 Printable version

Applies to:

  • Kaspersky Internet Security 6.0 (all versions)
  • Kaspersky Anti-Virus 6.0 for Windows Workstations MP2
  • Sometimes with Kaspersky Internet Security 6.0\Kaspersky Anti-Virus 6.0 for Windows Workstations installed the Anti-Spam toolbar may disappear in the mail client Microsoft Outlook. To re-enable the Anti-Spam toolbar: 

    • Open Microsoft Outlook 
    • From the menu select Help > About Microsoft Office Outlook 
    • In the dialog window click the button Disable Items 
    • from the list of disabled items, click Anti-Spam 
    • Below the list click the Enable button 
    • Click the Close button and restart Microsoft Outlook

    This problem may occur if the Microsoft Outlook mail client failed to initialise the Anti-Spam component on starting.


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