How to request a refund for a Kaspersky application

Latest update: July 12, 2024 ID: 14828
 
 
 
 

How to contact the seller

  • In case you purchased the code via the Kaspersky website or My Kaspersky, contact Kaspersky Customer Service by choosing the topic of your request.
  • If you made your purchase via a different Kaspersky partner, you will need to contact them directly.

What information to provide

For a refund request, you will need to provide the following information:

  • The date of the purchase
  • Your full name
  • The email address that you have used for the purchase
  • Order number from the confirmation email
 
 
 
 
 
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