(This article applies to Windows 8 / Windows Server 2008 (R2). See a separate Knowledge Base article if you need instructions for Windows Vista / Windows 7.)
In some cases, to detect and eliminate an issue with a Kaspersky Lab product, our Tech Support engineers may need a dump file of a single process. You can get a dump file for any process loaded into the RAM, by using Windows Task Manager.
To get a dump file:
How to get a process dump file in Windows XP and Windows Server 2003 using the userdump.exe utility
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