General articles: Removing other software

 
 
 

Norton (Symantec): fail to install a Kaspersky Lab product

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2013 Aug 22 ID: 1670
 
 
 
 

Sometimes after removal of Norton antivirus from Symantec with the standard Microsoft Windows tools and after computer restart, some records may still remain in the system registry and prevent a Kaspersky Lab product from installation. That is why it is important to uninstall Norton antivirus before installing a Kaspersky Lab product. In order to fully uninstall Norton antivirus and its records from the system registry, use the following resolutions:

 
 
 
 
 

1. Uninstalling with standard Microsoft Windows tools

 
 
 
 
 

2. Uninstalling using Norton Removal Tool

 
 
 
 
 

3. What to do if the above resolutions did not help

 
 
 
 
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