Norton (Symantec): fail to install a Kaspersky Lab product



General articles: Removing other software


Norton (Symantec): fail to install a Kaspersky Lab product

Back to "Removing other software"
2013 Aug 22 ID: 1670

Sometimes after removal of Norton antivirus from Symantec with the standard Microsoft Windows tools and after computer restart, some records may still remain in the system registry and prevent a Kaspersky Lab product from installation. That is why it is important to uninstall Norton antivirus before installing a Kaspersky Lab product. In order to fully uninstall Norton antivirus and its records from the system registry, use the following resolutions:


1. Uninstalling with standard Microsoft Windows tools


2. Uninstalling using Norton Removal Tool


3. What to do if the above resolutions did not help

Was this information helpful?
Yes No

Applies To:

  • Common articles



Feedback on Technical Support Site

Please let us know what you think about the site design, improvements we could add and any errors we need to eliminate

Send My Website Feedback Send My Website Feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.