General articles: Removing other software

 
 
 

BitDefender: fail to install a Kaspersky Lab product

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2013 Aug 22 ID: 3266
 
 
 
 

In some cases after uninstallation of a BitDefender product by standard Microsoft Windows tools, system registry may contain remains of the product. Therefore, installation of a Kaspersky Lab product may stop with an error. To fully uninstall the product, perform the following actions:

 
 
 
 
 

1. Uninstalling with standard Microsoft Windows tools

 
 
 
 
 

2. Uninstalling BitDefender with a special tool BitDefender_Uninstall_Tool.exe

 
 
 
 
 

3. What to do if the above resolutions did not help

 
 
 
 
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