With Kaspersky Internet Security 2009 installed on your PC and the Anti-Spam component enabled, Mail Dispatcher will not open when some messages are received if:
sender’s address has earlier been added to “white” list of addresses
mail is received by encrypted connection, but connection scan is not configured in the program settings
mail is accepted by a protocol different from POP3
To manage the “white” list of addresses, do the following:
open the main application window
click the Settings button
in the left part of the Settings window in the Protection section select Content Filtering
in the right part of the Settings window in the Anti-Spam section click Settings
on the General tab make sure that the option Open Mail Dispatcher when receiving email through POP3 protocol is enabled
on the tab “White” list edit the list of “white” addresses sent to your mailbox. Add trusted addresses to the list or delete from the list the addresses which require opening of the Mail Dispatcher