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Kaspersky Internet Security 2009

 
Windows Security Center notifies you that Kaspersky Lab product is on but reporting its status to Windows Security Center in a format that is no longer supported
 ID Article: 2586    Other languages:  Francais  Deutsch  Dutch  Polski  Русский   Will be translated:  Italiano   日本語   Română   Español   Sweden     Views for 7 days 101    Last modified on 2009 Sep 23 15:06 Printable version

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Concerning to:
  • Kaspersky Internet Security 2009
  • Kaspersky Anti-Virus 2009
  • On a PC running Windows Vista SP1 with a Kaspersky Lab product installed and running the following message from the Windows Security Center may be displayed:

    "Kaspersky Anti-Virus / Kaspersky Internet Security is on but is reporting its status to Windows Security Center in a format that is no longer supported. Use the program's automatic updating feature, or contact the program manufacturer for an updated version."

    At the same time your Kaspersky Lab product is working normally. In order to check it, open Kaspersky Anti-Virus / Kaspersky Internet Security and make sure that the Your computer is protected banner is displayed in the upper part of the main window.

    In order to resolve the problem, update the Windows Vista operating system to Service Pack 2 (SP2).

    Kaspersky Lab would like to apologize for any inconvenience.


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