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Home / Home products /  Home supported products /  Setting Anti-Spam

 
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Kaspersky Internet Security 7.0 MP1 (build 7.0.1.325)

 
How to restore the initial category of a message marked as SPAM by mistake?
 ID Article: 1373    Other languages:  Deutsch  Polski  Русский  Sweden      Views for 7 days 30    Last modified on 2009 Jun 03 12:44 Printable version

Concerning to Kaspersky Internet Security 7.0/2009 (all builds)

Sometimes with Kaspersky Internet Security 7.0/2009 installed on your computer a message might be marked as [!!SPAM] in the Subject field by the Anti-Spam component which by mistake has quarantined the mail. To restore a message to the initial category, do the following:

Information The method given below can be only applied to mail clients Outlook Express or Microsoft Outlook from Microsoft Office 

  • Open the mail client 
  • In the list of incoming messages found the necessary message 
  • Highlight the message 
  • In the task bar of a mail client click Not Spam

If another mail client is installed on your computer, do the following: 

  • In Kaspersky Internet Security 2009: 
    • open the main application window 
    • click the Reports button in the right bottom part of the main window
    • expand the branch Date: Today 
    • expand the branch Anti-Spam 
    • select the mail which was accidently marked as Spam 
    • right-click the string with the mail info o in the context menu select Mark as Not Spam 
    • minimize all windows

 

 

  • In Kaspersky Internet Security 7.0
    • Open the main application window of Kaspersky Internet Security 7.0š
    • In the left part of the window click Reports and data filesš
    • in the right part of the window click Reportsš
    • in the open window go to the Reports tabš
    • double-click on the Anti-Spam lineš
    • highlight the message was marked as spam by mistak
    • right-click the line with the messageš
    • in the context menu choose Mark as Not Spamš
    • click the Close button in each window 
    • minimize the main application window


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