Kaspersky Internet Security 7.0 MP1 (build 7.0.1.325)

	Useful links
	What is Mail Dispatcher? What mail programs is it compatible with?

If Kaspersky Internet Security 7.0 is installed on your PC and the Anti-Spam component is enabled, then Mail Dispatcher will not open when some messages are received if:

• sender’s address has earlier been added to “white” list of addresses
• mail is received by encrypted connection, but connection scan is not configured in the program settings
• mail is accepted by a protocol different from POP3

To manage the “white” list of addresses, do the following:

• open the main application window
• go to Settings > Protection > Anti-Spam
• in the right part of the Settings window in the Connectivity section make sure the option Open Mail Dispatcher when receiving mail is enabled
• in the Sensitivity section click the Customize button
• on the White list tab in the Custom Settings: Anti-Spam window edit the list of white addresses sent to your mailbox. Add trusted addresses to the list or delete from the list the addresses which require opening of the Mail Dispatcher
• click OK tin each window
• minimize the main application window

test@kaspersky.com is an example of “white” address.

For Kaspersky Internet Security 7.0 to scan mail by encrypted connection and to open Mail Dispatcher when receiving mail, do the following:

• open the main application window
• go to Settings > Service > Traffic monitoring
• in the right part of the Settings window in the Encrypted connections section select Prompt for scan when a new encrypted connection is detected (in this case a pop-up window is displayed confirming connection check) or the option Check all encrypted connections (in this case all encrypted connections will be checked).
• click OK
• minimize the main application window