You are welcome to subscribe to "New articles in Knowledge base" mailing list.

You are visiting our Support Website and we thank you in advance for your participation in this poll and your feedbacks.

Please vote honestly, we will analyze the results and will do our best to improve our service as soon as possible.

 Consumer Support Website Usability Survey:
Navigation quality*
Technical articles efficiency*
Relevance of the article(s) turned out by your query*
Ease of access to relevant information*
Comments

Read the same in:    English  Deutsch  Polski  Русский  
Home / Home products /  Home supported products /  Setting Firewall

 
Search :  
Search tips Article ID # :   
 

Kaspersky Internet Security 7.0 MP1 (build 7.0.1.325)

 
How the Firewall component works with the network drives
 ID Article: 1381    Other languages:  Deutsch  Polski  Русский      Views for 7 days 22    Last modified on 2009 Jun 03 12:47 Printable version

Concerning to Kaspersky Internet Security 7.0 (all builds)

Once Kaspersky Internet Security 7.0 is installed the following error may occur on your PC:

  • When you try to open a network drive the following message is displayed: Drive is not available

This is a peculiar feature of the Firewall component from Kaspersky Internet Security 7.0. If a computer of one subnet tries to access another computer with the connected network drive from another subnet, the Firewall component closes/denies access to a computer from another subnet. By default during the installation process the Firewall component when scanning the network creates allowing rules for the subnet to which this computer belongs and gives to this subnet the Local network status. Thus unlimited data exchange among computers with the default settings can be only within one subnet.

To prevent such situation, it is recommended in the product settings add subnetworks with the Local network status within which you need data exchange. You can do it the following way: 

  • Open the main application window 
  • Go to Settings > Firewall
  • In the right part of the window click the Settings button 
  • In the open window go to the Zones tab 
  • Click the Add button 
  • In the Zone settings window enter a new zone name, subnet mask and address. 
  • Set the option to Local network 
  • Click OK in each window 
  • Minimize the main application window

InformationAs an example computer subnet mask 255.255.255.0 with the installed Kaspersky Internet Security 7.0 and computer subnet mask with a connected network drive 255.255.0.0 are used.


 Did the provided info help you?

                       

 Give your detailed feedback.

 

Kaspersky Lab

Copyright © 1997 - 2009 Kaspersky Lab
Site map  |   Contact us  |   International Support Service  |  Send us a suspected virus
Login Your Personal Cabinet  |   Register  |   FAQ for Personal Cabinet