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Kaspersky Internet Security 7.0 MP1 (build 7.0.1.325)

 
How Kaspersky Lab products version 6.0\7.0\2009 work with third party Firewalls
 ID Article: 710    Other languages:  Deutsch  日本語  Polski  Русский  Español  Sweden      Views for 7 days 80    Last modified on 2009 Oct 05 15:11 Printable version

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Applies to:
  • Kaspersky Anti-Virus 6.0/7.0/2009 (all builds)
  • Kaspersky Internet Security 6.0/7.0/2009 (all builds)
  • Kaspersky Anti-Virus 6.0 for Windows Workstations (all builds)
  • WarningThis article applies to Kaspersky Internet Security version 6.0/7.0/2009 and Kaspersky Anti-Virus 6.0 for Windows Workstations MP2/MP3/MP4 only if the Anti-Hacker (firewall) component is not installed and is not used together with a firewall of another vendor.

    The following problems may occur when a Kaspersky Lab product works with a firewall of another vendor:

    • cannot send / receive e-mails
    • internet pages are not (fully) loaded
    • computer disconnects from Internet either immediately or soon after establishing a connection

    The reason is that Kaspersky Lab applications version 6.0\7.0\2009 are functioning in server mode. They re-route all Internet and e-mail traffic to itself in order to scan it and establish Internet connection with server. It is necessary to have correctly configured rules for the service AVP.EXE in the firewall.

    • If the installed firewall has a learning mode, enable it. If the AVP.EXE service tries to establish connection, the firewall should inform the user about it. Allow any network activity to the service AVP.EXE. 
    • If the installed firewall does not have a teaching mode, create permissive rules for the AVP.EXE process manually for the following system ports:
      • Port of the AVP.EXE process: 1110
      • Standard HTTP ports: 80, 81, 82, 83, 1080, 7900, 8080, 8088, 3128, 11523
      • Standard SMTP port: 25
      • Standard POP3 port: 110
      • Standard NNTP port: 119
      • Standard IMAP port: 143
      • Local port: 19780

    InformationIf port 1110 is closed, the process AVP.EXE will start trying all other ports within the 1110 - 2110 range unitl it manages to find an open one.


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