If a server runs in standalone mode without direct user access to its folders, it will be sufficient to notify only administrators about virus detections. However, if a server has public folders or it is a terminal server, informing users also makes sense.
Consider a user working in a terminal session and attempting to download an infected file from the Internet. When the download is complete and the file is about to be saved to disk, the Anti-Virus blocks the operation and deletes the file. As a result, the operating system warns the user about saving error.
Since the error cause is not specified, the user can start calling internal support service blaming the server, the browser, the Internet connection and whatnot.
Blocking access to the server from an infected computer without notifying the user of this computer may lead to similar results.
To allow users contact immediately the anti-virus security administrators instead of calling the technical support service for no reason, the corresponding notifications should be configured in the Anti-Virus. Though actually all necessary notifications are enabled in Kaspersky Anti-Virus Enterprise Edition by default.
Moreover, the notifications function correctly on terminal servers even if the same account is used to open several sessions. Notifications always appear in the session used to initiate access to an infected object.
Demonstration
You may watch a demonstration of configuring and testing notifications via terminal service or do the same operations in an interactive tutorial.
