In order to restore a prematurely expired key file, do the following:
send a request to Kaspersky Lab Technical Support via the HelpDesk web form;
provide the following information in the request:
the place of purchase of Kaspersky Anti-Virus;
the customer's data: full name (if the customer is a private person) or the name of the organization (if the product was purchased for an organization);
the exact purchase date;
the full registration number of your Kaspersky Anti-Virus license (the number can be found on in the registration card) and/or the activation code;
attach the prematurely expired key file to the request.
After filling in the HelpDesk web form, you will be prompted to upload the files
either via Web From (you can attach all the necessary files to the web form);
or by FTP (you can upload all the necessary files to the Kaspersky Lab FTP server into a folder with your request number).
We do not replace pirate key files and key files published in mass-media.
Knowledge base
Product Info
System requirements
1 486 
2012 Apr 05 18:45
After filling in the HelpDesk web form, you will be prompted to upload the files.jpg)
