Read the same in:    English  Deutsch  Polski  Русский  Español  
You are welcome to subscribe to "New articles in Knowledge base" mailing list.


 
Search :  
Search tips Article ID # :     
 

Kaspersky PURE

 

Possible problems during Kaspersky PURE activation

 ID Article: 3453    Other languages:  Deutsch  Polski  Русский  Español      Views for 7 days 0    Last modified on 2010 Jul 21 16:28 Printable version

Useful references
 

 

Applies to Kaspersky PURE

When trying to activate Kaspersky PURE with an activation code, the following error may occur:

The error means that either one or several symbols of the activation code were mistyped. To resolve the issue, do the following: 

  • Click the OK button 
  • Compare the entered activation code with the activation code received by mail or typed on the other side of the box with the licensed CD 
  • Correct the mistyped symbols 
  • Try to activate once again

When trying to activate Kaspersky PURE with the activation code or when activating a trial version, the following errors may occur:

  • License key creation or activation date is invalid. Check system date settings.
  • Cannot register expired non-commercial key
  • Your license has expired

To rectify the problem, perform the following: 

  • Terminate the activation process by clicking Cancel 
  • Try to activate the application once again.

If the product was successfully activated on your PC, but the current license validity period is less than the purchased validity period, check system date of your PC.

If the error keeps repeating, create a request to Kaspersky Lab Technical Support via the My Kaspersky Account service. In the request describe your problem in all details.


 Did the provided info help you?

                       

 Give your detailed feedback.

 

Kaspersky Lab

Copyright © 1997-2013 Kaspersky Lab
Site map  |   Contact us  |   International Support Service  |  Send us a suspected file
Login CompanyAccount  |   Register  |   FAQ for CompanyAccount  |   Login Your Personal Cabinet

Stay connected