Read the same in:    English  Deutsch  Polski  Русский  
You are welcome to subscribe to "New articles in Knowledge base" mailing list.


 
Search :  
Search tips Article ID # :     
 

Kaspersky PURE: My Computer Protection

What is a product verdict?

 ID Article: 4283    Other languages:  Deutsch  Polski  Русский      Views for 7 days 8    Last modified on 2011 Oct 25 10:26 Printable version

Useful references
 

 

Applies to:
  • Kaspersky Small Office Security 2 for Personal Computer
  • Kaspersky PURE / PURE R2
  • Kaspersky Internet Security 2012 / 2011 / 2010
  • What is a product verdict

    While creating a request concerning Anti-Banner, Anti-Phishing and/or Parental Control/Web Policy Management work via the My Kaspersky Account service, you will be asked to fill in the Product verdict field.

    Product verdict is a Report line which contains information about components work. The line contains the following data:

    • For Anti-Banner: data concerning blocked or allowed banners (time, application info, result applied to a banner, full path to an object, block reason).
    • For Parental Control/Web Policy Management: data concerning blocked or allowed web resources (web address, time, applied results).
    • For Anti-Phishing: data concerning blocked or allowed phishing resources/e-mail addresses (object name, block/allowed reason, time).

    In order to Get a product verdict, perform the following actions:

    Step 1. Open the main application window.

    Step 2. Perform the following actions:

    For Kaspersky Small Office Security 2 for Personal Computer

    For Kaspersky PURE R2

    For Kaspersky PURE

    For Kaspersky Internet Security 2012

    For Kaspersky Internet Security 2011

    For Kaspersky Internet Security 2010

    For requests concerning Anti-Banner or Anti-Phishing work:

    1. in the right upper corner of the main application window, click the Reports button
    2. in the right lower part of the Reports window, click the Detailed report button
    3. in the left part of the Detailed report window, perform one of the following actions:
      • to create a request concerning Anti-Banner work, select Anti-Banner
      • to create a request concerning Anti-Phishing work, select the required section:
        • Web Anti-Virus — for requests concerning allowed/blocked web resources
        • Mail Anti-Virus — for requests concerning allowed/blocked e-mail addresses 
    4. then, perform the following actions:
          • right-click the required object and select Copy from the context menu that will open

    OR

          • select the required object and press the key combination Ctrl+C on your keyboard.

    For requests concerning Web Policy Management work:

      1. In the left hand part of the main application window, select Web Policy Management.
      2. In the right hand part of the window, select the required account and click on the Report button.

      1. In the left hand part of the Web Policy Management report for user "<user_name>", select Access to websites.
      2. Make sure that in the right hand part of the window the required web address is fully displayed.

    To Step 3

    Top of page

    For requests concerning Anti-Banner or Anti-Phishing work:

    1. in the main application window, click on the Computer Protection button
    2. in the right upper corner of the window, click the Report button
    3. in the right lower part of the Protection status - Kaspersky PURE window, click the Detailed report button
    4. in the left part of the Detailed report - Computer Protection window, perform one of the following actions:
      • to create a request concerning Anti-Banner work, select Anti-Banner
      • to create a request concerning Anti-Phishing work, select the required section:
        • Web Anti-Virus — for requests concerning allowed/blocked web resources
        • Mail Anti-Virus — for requests concerning allowed/blocked e-mail addresses 
    5. then, perform the following actions:
          • right-click the required object and select Copy from the context menu that will open

    OR

          • select the required object and press the key combination Ctrl+C on your keyboard.

    For requests concerning Parental Control work:

      1. In the main application window, select Parental Control.
      2. In the right hand part of the window, select the required account and click on the Detailed Report button.

      1. In the left hand part of the Detailed report - Parental Control for user "<user_name>", select Access to websites.
      2. Make sure that in the right hand part of the window the required web address is fully displayed.

    To Step 3

    Top of page

    For requests concerning Anti-Banner or Anti-Phishing work:

    1. in the main application window, click on the My Computer Protection button
    2. in the right upper corner of the window, click the Report button
    3. in the right lower part of the Protection state - Kaspersky PURE window, click the Detailed report button
    4. in the left part of the Detailed report - My Computer Protection window, perform one of the following actions:
      • to create a request concerning Anti-Banner work, select Anti-Banner
      • to create a request concerning Anti-Phishing work, select the required section:
        • Web Anti-Virus — for requests concerning allowed/blocked web resources
        • Mail Anti-Virus — for requests concerning allowed/blocked e-mail addresses 
    5. then, perform the following actions:
          • right-click the required object and select Copy from the context menu that will open

    OR

          • select the required object and press the key combination Ctrl+C on your keyboard.

    For requests concerning My Parental Control work:

      1. In the main application window, select My Parental Control.
      2. In the right hand part of the window, select the required account and click on the Detailed Report button.

      1. In the left hand part of the Detailed report - My Parental Control for user "<user_name>", select Access to websites.
      2. Make sure that in the right hand part of the window the required web address is fully displayed.

    To Step 3

    Top of page

    For requests concerning Anti-Banner or Anti-Phishing work:

      1. in the right upper corner of the main application window, click the Reports button
      2. in the right lower part of the Reports window, click the Detailed report button
      3. in the left part of the Detailed report window, perform one of the following actions:
        • to create a request concerning Anti-Banner work, select Anti-Banner
        • to create a request concerning Anti-Phishing work, select the required section:
          • Web Anti-Virus — for requests concerning allowed/blocked web resources
          • Mail Anti-Virus — for requests concerning allowed/blocked e-mail addresses
      4. then, perform the following actions:
            • right-click the required object and select Copy from the context menu that will open

    OR

            • select the required object and press the key combination Ctrl+C on your keyboard.

    For requests concerning Parental Control work:

      1. In the left hand part of the main application window, select Parental Control.
      2. In the right hand part of the window, select the required account and click on the Report button.
      1. In the upper part of the Parental Control window, select Reports.
      2. In the left hand part of the Parental Control window, select Access to websites.
      3. Make sure that in the right hand part of the window the required web address is fully displayed.

    To Step 3

    Top of page

    For requests concerning Anti-Banner or Anti-Phishing work:

    1. in the right upper corner of the main application window, click the Reports button
    2. in the right lower part of the Protection state - Kaspersky Internet Security 2011 window, click the Detailed report button
    3. in the left part of the Detailed report window, perform one of the following actions:
      • to create a request concerning Anti-Banner work, select Anti-Banner
      • to create a request concerning Anti-Phishing work, select the required section:
        • Web Anti-Virus — for requests concerning allowed/blocked web resources
        • Mail Anti-Virus — for requests concerning allowed/blocked e-mail addresses 
    4. then, perform the following actions:
          • right-click the required object and select Copy from the context menu that will open

    OR

          • select the required object and press the key combination Ctrl+C on your keyboard.

    For requests concerning Parental Control work:

      1. In the main application window, select Parental Control.
      2. In the right hand part of the window, select the required account and click on the Detailed Report button.
      1. In the upper part of the Parental Control window, select Reports.
      2. In the left hand part of the Parental Control, select Access to websites.
      3. Make sure that in the right hand part of the window the required web address is fully displayed.

    To Step 3

    Top of page

    • if Kaspersky Internet Security 2010 is installed on your computer:
        1. in the right upper corner of the main application window, click the Report link

        1. in the right lower part of the Protection State - Kaspersky Internet Security 2010 window on the Report tab, click the Detalied report button

    1. in the left part of the Detailed report window, perform one of the following actions:
      • to create a request concerning Anti-Banner work, select Anti-Banner
      • to create a request concerning Anti-Phishing work, select the required section:
        • Web Anti-Virus — for requests concerning allowed/blocked web resources
        • Mail Anti-Virus — for requests concerning allowed/blocked e-mail addresses 
        1. then, perform the following actions:
          • right-click the required object and select Copy from the context menu that will open

    OR

          • select the required object and press the key combination Ctrl+C on your keyboard.

    To Step 3

    Top of page

    Step 3. In order to paste the copied data to the Product verdict field of your request concerning Anti-Banner, Anti-Phishing or Parental Control/Web Policy Management work, perform the following actions:

    • in the open browser on the page of creating requests to Web Content Analysis Lab, paste the required information to the field Product verdict:
      • right-click in the field and select Paste from the context menu that will open

    OR

      • press the key combination Ctrl+V on your keyboard


     Did the provided info help you?

                           

     Give your detailed feedback.

     

    Kaspersky Lab

    Copyright © 1997-2013 Kaspersky Lab
    Site map  |   Contact us  |   International Support Service  |  Send us a suspected file
    Login CompanyAccount  |   Register  |   FAQ for CompanyAccount  |   Login Your Personal Cabinet

    Stay connected