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Inicio / Contactar con soporte técnico y condiciones /  Extended support for corporate clients

 
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Extended support for corporate clients

Dedicated service personnel and Kaspersky Lab certified partners help clients to optimize protection by planning, developing, implementing and supporting Kaspersky® Security Corporate Suite.

Inspecting network and selecting optimal protection scheme

Corporate networks possess complicated configurations as they may include nodes running on different platforms (Windows, Unix/Linux, Novell, etc.). It is important to choose a protection scheme which optimally matches price, efficiency, scalability and is easy-to-implement.

Complex analysis of the network, deployed software and hardware, security policies allows detecting flaws and developing a security package tailored to specific enterprise requirements.

Deployment

Once the protection means have been selected, the anti-virus complex (or a wider complex which will provide protection against spam, hacker attacks, internal threat, etc.) should be installed\implemented to fulfill its functionality.

Kaspersky Lab provides services to install, implement, and configure anti-virus software and to educate the specialists. Our knowledge and experience allow us in a short period getting the highest efficiency of working in the system and its fault-tolerance.

Outsourcing

Kaspersky Lab specialists will regularly monitor antivirus protection systems on- site in order to forestall potential problems. It will be cheaper than hiring an informational security specialist and will secure you from possible problems which may occur with the product functionality.

Consulting

Kaspersky Lab provides your company with its specialist who will regularly test system functionality, give recommendations whether to update the software version, configure and manage the applications, etc.

VIP – technical support

VIP technical support combines standard 24-hour technical support and extended support for corporate customers: it is provided with dedicated phone lines and e-mail addresses for different product groups, rapidly reacts to a problem, in most complicated cases Kaspersky Lab’s specialist will come to the customer to rectify the problem, it also includes developing of specialized disinfecting module and anti-virus databases, consulting, etc.

Training

Kaspersky Lab organizes courses of informational security to train IT-engineers and system administrators with further certification. Certified specialists are competent in managing corporate networks.
 

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