In order to uninstall Kaspersky Anti-Virus 2014 from your computer, do the following:
If Kaspersky Anti-Virus 2014 was password-protected, then you will be prompted to enter the password when exiting or uninstalling the application. If you forgot the password, follow the instructions in the Recovering forgotten Kaspersky Anti-Virus password article.
If you encounter any difficulties while uninstalling Kaspersky Anti-Virus 2014, please send a request with a description of the issue to Kaspersky Lab Technical Support through the My Kaspersky Account service. Describe the issue in detail and attach a screenshot of the errors, if you have any, as well as the GetSystemInfo utility report. You can find information about how to use the My Kaspersky Account service on the page.
If you forgot password to Kaspersky Anti-Virus 2014
Release of antivirus database updates (required to protect your computer/server/mobile device)
Providing technical support over phone / web
Release of patches for the application (addressing detected bugs)
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