Error “Could not enable some protection components”

Latest update: February 05, 2024 ID: 13409
 
 
 
 

Issue

Your Kaspersky application shows the error message “Could not enable some protection components”.

Cause

The error occurred during installation of the application.

Solution

  1. Check if the Base Filtering Engine service is present in the system and, if required, enable it according to the instructions.
  2. Make sure that a third-party firewall isn’t installed on your device. The list of incompatible applications and the instructions on removing them are available in this article.
  3. If Base Filtering Engine is enabled, but the issue persists, try reinstalling the application:
    1. Download the installer for the application that you are using:
      You can no longer download Kaspersky Security Cloud. Switch to our new Kaspersky Premium solution.
    2. Remove the currently installed application using the instructions. To save the current license or subscription, select the License information or Subscription information check box at the Saving objects step of the uninstallation wizard.
    3. Restart your PC.
    4. Run the installation file and follow the instructions from these articles:
    5. The application will be activated automatically. If this doesn’t happen, activate the application manually using these instructions:

What to do if the issue persists

If the issue persists, contact Kaspersky Customer Service.

You can look up your problem on our Forum or create a new topic with a detailed description of the issue.

If you require full Customer Service, purchase one of the supported Kaspersky applications for home.

 
 
 
 
 
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