How to renew the license for Kaspersky Internet Security 19 for Mac
If your license for Kaspersky Internet Security for Mac has expired, the application will continue to work, but its functionality will be restricted. You will still be able to run scans of your computer, but the databases will no longer be updated.
You can renew your license for Kaspersky Internet Security for Mac at a discount both while it is still valid, and after it has expired. To do so, purchase an activation code for license renewal and enter it into the application.
How to buy an activation code to renew your license
- In the main window of Kaspersky Internet Security for Mac, click the link with your license information.
- Click Renew.
- The Renewal & Upgrade Center page will open.
- Follow the steps to complete your purchase.
The activation code for renewing your license will be sent to the email address you specified when making your purchase.
How to add the renewal code to the application
If your license has expired
Enter the activation code for renewal in the main application window and click Activate.
The license term will be renewed.
If your license is still valid
- In the main window of Kaspersky Internet Security for Mac, click the link with your license information.
- In the Reserve Activation Code section, enter the activation code for renewing the license and click Activate.
The application will add the activation code as a reserve code and renew the license automatically when your current license expires.
What to do if there’s an issue with purchasing an activation code
If you encountered any issues when purchasing an activation code to renew your product license (for instance, you didn’t receive an activation code after making your payment):
- Contact the Digital River customer service department.
- If you made your purchase via a different Kaspersky partner, you will need to contact them directly.
What to do in case of activation issues
If you get an error message or are prompted to reduce the term of your license, see this article for a possible solution.
You can find instructions on how to solve activation issues in the Activation errors section of the Knowledge Base.
If the issue persists, please submit a request to Kaspersky Technical Support by choosing the topic of your request.
