Kaspersky Anti-Virus 2012

 
 
 

How to uninstall Kaspersky Anti-Virus 2012?

Back to "Installation / Uninstallation"
2012 Aug 13 ID: 6597
 
 
 
 

Please follow the procedure below should you wish to uninstall Kaspersky Anti-Virus 2012:

  1. in order to avoid incorrect uninstallation, exit from the application:
    • right-click the K icon on the bottom right hand corner of the desktop (in the Taskbar notification area)
    • select Exit

  2. remove the application using the Setup Wizard. To do this, perform the following:
    • click Start
    • click (All) programs
    • choose Kaspersky Anti-Virus 2012
    • click Remove Kaspersky Anti-Virus

  3. click on the Remove icon on the Setup Window
  4. select  one from the following options:
    • Complete uninstall - choose this variant if you want to fully remove the application and if you will no longer use it in the near future. Note: by selecting this option, all application objects, including any remaining license validity period will be removed  from the machine.
    • Save application objects - choose this variant if you only want to update the application version. This option will delete old program files and registry entries, allowing installation of the new version. Option to save the following objects are provided It is recommended to select and save “Keep activation data”, if the current license is still valid):
      • Activation data
      • Backup and Quarantine files (the option is available only if malicious objects were detected and were backed up during previous sessions)
      • Operational settings of the application (user settings of the Kaspersky Anti-Virus components)
      • Anti-Spam databases (if the Anti-Spam component was deployed and trained while in use)
      • iChecker data (use to accelerate the application work)
      • Safe Run shared folder data
  5. once the appropriate choice(s) has been made, click next to confirm and proceed with the uninstallation process.

  6. wait till program files and registry keys are removed
  7. it is necessary to uninstall the application system drivers correctly. This is possible once the uninstallation process is complete. It is therefore important to restart the machine in order to complete the uninstall process. A restart can be performed immediately after the procedure. This option is presented after the program features you have selected have been removed. Another option is to delay the restart of the computer,  this can be done manually later on.

Still have problems with the application uninstallation?

If uninstallation of Kaspersky Anti-Virus 2012 some problems appeared or the process ends with an error, create a request to Kaspersky Lab Technical Support via the My Kaspersky Account service. In the request describe your problems in all details and attach screenshots of errors and a report created using the GetSystemInfo utility.

 
 
 
 
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Applies To:

  • Kaspersky Anti-Virus 2012