How to get a Microsoft Outlook log file
2018 Jan 11
ID: 7211
How to enable logging in MS Outlook
MS Outlook 2010
- Go to File > Options.
- Click Advanced in the left frame.
- In the right frame, check the Enable troubleshooting logging option in the Other section.
- Click OK.
- Restart MS Outlook.
MS Outlook 2007 and older
- Expand Tools > click Options.
- Open the Other tab.
- Click Advanced Options.
- Select the Enable logging (troubleshooting) option.
- Click OK twice.
- Restart MS Outlook.
Once this option is enabled, the application troubleshooting log starts registering all information about interaction between MS Outlook 2003 / 2007 / 2010 and a mail server each time a message is sent or received.
Please note
Do not leave logging enabled after troubleshooting. Otherwise, the log file will kconsume a lot of disk space.
How to find the log files on the computer
- For POP3, SMTP, and MAPI protocols:
%temp%\Outlook Logging\Opmlog.log
- For IMAP protocol:
Sometimes the data can be registered in the log only after MS Outlook is closed.%temp%\Outlook Logging\IMAP-usernamedomainname-date-time.log